Educly renewed my subscription; how can I stop charges?

If Educly renewed your subscription,

Review your subscription first;

• Check:
– Your App Store or Google Play subscription settings
– The next renewal date
– Your billing history and payment receipts
– The account linked to your Educly subscription

• Confirm:
– Auto-renewal is enabled
– You're signed into the correct account
– There are no duplicate subscriptions
– Your cancellation hasn't already been processed

Gather evidence;

• Save screenshots showing:
– Your active subscription
– Auto-renewal settings
– Recent renewal charges
– Any cancellation attempts or error messages

• Keep:
– Transaction ID
– Payment receipts
– Renewal date and amount
– Previous support conversations

Contact Educly support;

• Request:
– Confirmation that your subscription has been cancelled
– Assistance stopping future renewals
– A refund review if the renewal was unexpected or unwanted
– An explanation of any charges that occurred after cancellation

If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.