Refund For A Subscription I Wasn't Aware Of

I am a student from South Africa and I recently discovered that eDreams has started charging me for a subscription without my clear awareness or consent. On 8 October 2026, a “Recurring Card Purchase” for 229,00 ZAR appeared on my bank account under “Edreams Prime M Barcelona”, and it is currently shown as pending. I only started using the eDreams app last month when I tried to book a trip for my parents, and at no point did I knowingly agree to a paid Prime subscription. This unexpected charge is causing me financial strain, as my budget as a student is very limited and I did not plan for this expense. I also could not easily find clear contact details for eDreams to resolve this directly. I request that this Prime subscription be cancelled immediately and that the full amount of 229,00 ZAR for this charge be refunded to my account. I would like the subscription to be fully removed so that no further recurring payments are taken in the future.