I am writing to report that I have been charged for an eDreams Prime subscription without my clear consent and to request that this situation be resolved. I first noticed a Prime subscription charge in February 2023, after making a booking through the eDreams mobile app while I was in Italy. I did not knowingly agree to start a Prime subscription, and I only realized later that these charges were related to Prime. When I tried to resolve this, I contacted eDreams customer service by phone. Although my call was initially answered, the call was cut off in the middle of the conversation, and I was not called back, so I could not get any explanation or support regarding these unauthorized subscription fees. I request that my eDreams Prime subscription be cancelled immediately and that all Prime charges taken from me without my explicit consent be fully refunded. I also expect a clear written confirmation that the subscription has been cancelled and that no further Prime fees will be charged to my account.
I am writing to complain about unauthorized charges related to an eDreams Prime subscription that were applied to my account. On January 21, 2026, I noticed that an annual Prime fee was charged without my consent, and on February 5, 2026, an additional charge of €99.99 was deducted for this subscrip...
I am writing to inform you that I have been charged by eDreams today for a Prime membership that I have never subscribed to or confirmed. I did not receive any prior notification, confirmation email, or request for consent regarding this subscription. This charge was made without my knowledge or app...
I recently discovered that eDreams has been charging me for a subscription without my consent. Three days ago, I noticed unauthorized charges totalling 189.98 euros taken from my debit euro account. I did not knowingly subscribe to any such service, and these payments came as a complete surprise to ...
eDreams charged me €89 for Prime Membership without my consent. Without my knowledge or agreement, eDreams charged me €89 for a Prime membership that I never subscribed to. I am now unable to reach their customer service to address this issue. I did not authorize this charge, and I am demanding a fu...
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