On June 4th, I booked a car rental through EDreams, only to find out on June 6th that it had been canceled without any notification. I was supposed to pick up the car on June 16th, right before the holiday, which left me stranded.
I have completely filed a complaint against the company. I have never seen such a company, and they do not have any contact numbers. I will do my best to make sure they receive the necessary penalties.
On March 26th, I made a car rental booking with eDreams, but unfortunately, my reservation was later canceled due to the unavailability of cars. I have the receipts to prove that the payment was directly debited from my account. However, the company now claims that the funds are in my bank account. ...
On April 2, 2025, at 08:15, I made a car rental reservation through the eDreams website, selecting a vehicle from the Sixt branch. However, when I went to pick up the car, I was told the vehicle wasn’t available in their fleet. The staff then claimed that eDreams is just a broker platform and referr...
On April 2, 2025, at 08:15, I rented a car from a Sixt branch through the eDreams website. I paid the full amount in advance via the platform and received a confirmation of my booking. Later, I was informed that the vehicle was not available in their fleet. They stated that they are an agency operat...
I booked a rental car two weeks in advance on eDreams Car (reservation number: TR152687450) through Sixt Rent a Car. However, on the day of the rental, Sixt refused to give me the car, claiming my driver’s license was not eligible—even though this was never mentioned during booking. Despite not usi...
I rented a car through eDreams to pick up at Cologne Airport in Germany. I made my reservation for November 29, 2025, for a period of three days, and I paid $67 in advance by credit card. When I went to pick up the car, I was told that my reservation had been canceled because I was only 59 minutes ...
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