Dyson V15 Battery Suddenly Died Before 3 Years—Replacement Out of Stock

Tuba · 2025-03-03T23:56:47+03:00

I bought a Dyson V15 vacuum expecting premium quality and reliability, yet its battery unexpectedly died in less than three years of careful use. It’s completely unacceptable that such an expensive product would have a battery failure this quickly without any user error. To make matters worse, when I tried purchasing a new battery, I was shocked to find out it costs ₺5000—and even worse, Dyson doesn’t have it in stock! I've already been waiting a full week, stuck without a functional vacuum, and Dyson’s support team has been utterly useless. I feel completely let down, frustrated, and angry about paying so much only to face this inconvenience.

Dyson

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be sure that we will handle the issue with sensitivity. Our solution center representative will contact you as soon as possible to provide support. Sincerely, Dyson Turkey

Tuba

Thank you, I am waiting for the authorized person's call.

Tuba

I was called while I was on the phone, Dyson, we are currently experiencing a problem with calling again because I am busy 🥲

Tuba

Hello, I was called by Dyson while my phone was busy. I called back, but the lady at the call center said she had no information. I was not called again and unfortunately, I did not get a result. The representative who called while I was busy did not call again.