I’m having an ongoing issue with my Dyson robot vacuum—specifically, it disconnects every time it enters sleep mode, showing a connection error that prevents me from starting any cleaning cycle.
I contacted Dyson customer service, and after investigating, they confirmed the issue was software-related on the first unit and sent me a replacement. I appreciated the gesture, but unfortunately, the new robot is having the exact same problem. Once it goes into sleep mode, I can no longer connect to it, meaning I can’t start or schedule any cleaning sessions. This is beyond frustrating. I paid a premium (₺) for a smart vacuum that should be effortless to use, but I’ve now spent more time troubleshooting than actually cleaning.
I bought a Dyson robot vacuum with high expectations, but for months now, it’s been sitting useless in the corner of my home. The main issue? It refuses to connect to Wi-Fi. After days of struggling, I finally managed to force a connection and create a map—but the problem didn’t end there. The robo...
I’m having a serious issue with my Dyson V11 Absolute vacuum—it keeps shutting off during use for no clear reason. I reached out to Dyson customer service hoping for a solution, but instead of helping, they told me there’s “no error” and closed the case. That response is completely unacceptable. I ...
My Dyson V12 cordless vacuum constantly turns off during use—an issue Dyson previously confirmed requires replacing the main body. Initially, when I contacted Dyson support, they verified this malfunction and agreed the main unit needed replacement. Now they're demanding I pay for the repair simply ...
I’ve had constant problems with my Dyson V12 vacuum since the day I bought it. Now, the connection tube doesn’t lock into place properly, and the dustbin lid won’t close fully either. These issues seriously affect the vacuum’s performance. I contacted Dyson customer service hoping for support, but t...
I bought a Dyson V10 cordless vacuum from MediaMarkt in November 2022. Since we already had a corded Dyson model at home, this one wasn’t used heavily. Still, within the first year, the vacuum began cutting power mid-use—even when the power button was fully pressed. Dyson acknowledged the issue and ...
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