I purchased a Dyson Airstrait from Dyson Türkiye, order number 126269300. When I received the product, I immediately noticed that the heating plates were scratched, and the device appeared to have been used before. This was unexpected and disappointing for a product sold as new.
I have used a Dyson Airstrait in the past and was impressed by its exceptional straightening power, strong grip, and ability to leave my hair smooth and shiny. However, this unit performs very differently — it leaves my hair feeling unusually dry, and the straightening effect lasts less than 30 minutes before my hair starts to lose its shape.
I request an immediate replacement with a brand-new, unused Dyson Airstrait in perfect condition. I expect Dyson to uphold its quality standards and ensure customers receive products that match their advertised performance and condition.
The Dyson Airstrait, gifted to me as an anniversary present, has been a complete letdown. Despite not having very curly hair, every styling attempt leaves my hair incredibly frizzy, and within an hour, it reverts to its original state as if no styling was done. I downloaded the My Dyson app and meti...
I purchased the Dyson Airstrait model from a Dyson store about 2 months ago, and I am not satisfied with the product. Since the day I bought it, I have been unable to straighten my hair properly, and even when I manage to style it, the result deteriorates very quickly. I am definitely not getting th...
I purchased the Dyson Airstrait hair straightener from Dyson Turkey’s official website in August 2024. Shortly afterward, despite regular and thorough cleaning of the filter, the device repeatedly displayed the irritating "clean filter" and "filter blocked" warnings. I contacted customer support, wh...
I ordered an Air stage hair styler worth 12,499₺ on 05.04.2023 via the Dyson website. When I opened the product, which was delivered on 08.04.2023, I realized that the product had been opened and used before. Since it was the weekend, I waited for Monday and called the support line and requested the...
I have been using the Dyson Airstrait straightener since February 2025, and I am completely dissatisfied with it. The device performs very poorly—it neither straightens nor styles my hair properly, and instead makes my hair frizzy. I purchased the product from Turkcell Pasaj with an invoice. When I...
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