Formal Complaint About Defective Dyson And Service Damage
The product first developed a motor problem, and later the attachments stopped wrapping my hair properly. The product has also been returned from service with scratches and damage, and one of the attachments was reported as missing. Despite these issues, I have not received a satisfactory solution from Dyson Türkiye.
Dear Customer, Thank you for the feedback you shared with us. Your satisfaction is very important to us. Rest assured that we will handle the matter with care. Our support center representative will contact you as soon as possible to provide assistance. Sincerely, Dyson Turkey
I bought my Dyson Airwrap on 30.06.2026, and I sent it to service twice for motor failure and not heating issues. The service solved nothing, the blow‑dry attachment went missing, and my requests were ignored. I am demanding a refund and a product replacement, but so far there has been no progress.
