In 2021, I purchased a Dyson V8 Animal cordless vacuum from Media Markt for my dowry. At the time of purchase, I was told that every attachment would be eligible for a one-time free replacement. I started using the vacuum on 05.06.2022. For the past two months, the motor has been stuttering during use. I sought assistance through the Dyson website, followed the cleaning instructions, but the issue persisted intermittently. Now, the roller inside the carpet head doesn't spin, and it stops on its own while the motor is running. I contacted Dyson customer service, but since the warranty has expired, they are not providing assistance. They quoted ₺3,000 for the carpet head replacement and ₺5,700 for the main motor repair.
A vacuum should not have a lifespan of just three years. It's disappointing, especially when I still have a ** vacuum that's been working for 7 years, and believe it or not, it outperforms the Dyson by far. I was skeptical when I bought it, but to my surprise, it's more durable than the Dyson. I need support for my vacuum. It's quite absurd for a well-known company to say they don't offer repair services for attachments. After all, we're cleaning a home, not a construction site. The vacuum has barely lasted three years, and this rapid deterioration is unacceptable. The product does not justify the price I paid, and the outcome has been deeply disappointing. I am seeking assistance for my Dyson vacuum.
I bought a Dyson V10 cordless vacuum from MediaMarkt in November 2022. Since we already had a corded Dyson model at home, this one wasn’t used heavily. Still, within the first year, the vacuum began cutting power mid-use—even when the power button was fully pressed. Dyson acknowledged the issue and ...
We purchased a Dyson V8 cordless vacuum cleaner from Media Markt in March 2025. About two months after purchase, the vacuum began to develop a loud noise and motor malfunction. I bought this for my mother, and when compared with my own V8 (same model), there’s a clear difference — this one makes a d...
Hello, the Dyson V11 Absolute Extra cordless vacuum I bought from Media Markt on 01.08.2021 broke down and was sent to service through Media Markt. The warranty expired in August 2023, but we had extra insurance from Media Markt. They told me that the vacuum couldn't be fixed, and they decided to wr...
In April 2023, I purchased a Dyson V8 Absolute vacuum cleaner for ₺8,500 using my credit card. The device worked fine during the warranty period, but just after the warranty expired at the end of April 2025, the motor began to fail about six days ago. The vacuum is fully charged, and the lights tur...
I purchased my Dyson V8 cordless vacuum cleaner in April 2023. Before three years had even been completed, the device started to malfunction, and for the last one and a half years, I have not been able to use it properly. When I use the vacuum on carpets, the brush head sometimes stops, then starts ...
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