We have been calling Dyson for a long time because the Dyson v12 wireless vacuum cleaner gave a filter warning, but they do not stand behind their products at all. In our first calls, they were constantly asking us to clean the filter even though the filter was clean, and now they are saying that the filter is not under warranty because it has been a year. We have been complaining about this for months. I have one cat at home and two children. I am very happy with my vacuum cleaner, but I can use it just one day. I wash the filter because of the filter warning. It takes two days for it to dry. I cannot use the vacuum cleaner 4-5 days a week. I request that my inconvenience be resolved and my v12 vacuum cleaner replaced.
My Dyson V12 vacuum cleaner has been showing a filter cleaning warning for several weeks, even though the filter has just been cleaned. When I called for support, I was told that the filter needed to be replaced. Despite having purchased the product less than a year ago, they claimed the filter has ...
My Dyson V12 has been giving a "clean filter" warning repeatedly, even after I cleaned the filter thoroughly and let it dry for 24 hours as instructed. After vacuuming the house once, the same warning appeared again. To resolve the issue, I ordered a replacement filter, but the problem persisted—eve...
I purchased the Dyson V12 cordless vacuum, and not even a year into use, it began constantly displaying the “airways blocked” warning—even after thorough cleaning. I contacted customer service, and initially, they didn’t take the issue seriously. But during a video call on March 13, they finally con...
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