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Fed Up with Dyson! V12 Filter Warning Won't Stop, Warranty Over

Fatma
February 11, 2024 6:17 PM41

My Dyson V12 vacuum cleaner keeps giving me a filter warning, even after I've washed it. The warranty for the product ended in November 2023. Even though I've been using it for a year and a half since it was included in my dowry, I'm currently experiencing this problem. Also, I've been using another robot vacuum quite often, but I recently found out that I can buy Dyson filters for a price. The WhatsApp customer service line is pretty useless, with its automated responses that don't really offer any help. If I have to replace every part every year, why are you selling your products at such high prices? Dyson has been a major disappointment.

February 21, 2024 12:06 PM (9 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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