I purchased a Dyson V12 cordless vacuum, and it arrived this morning. I immediately charged it for 5 hours as instructed and then started using it. However, to my disappointment, the battery only lasted 15-20 minutes before dying.
Dyson advertises that this vacuum should run for up to 1 hour on a full charge, but mine barely managed to clean one room before shutting down. After reading customer reviews, I realized this is a common issue, which makes me regret my purchase even more.
Had I known about these battery problems, I would have chosen Miele instead. I expect Dyson to address this issue and provide a real solution—this is not what I paid for!
In mid-2021, I purchased a Dyson V11 cordless vacuum cleaner from your official website and have been using it regularly for about 10 minutes a day since then. However, this week, the battery suddenly died completely, and the vacuum no longer works. I’m quite surprised and disappointed to have exper...
I purchased a Dyson V12 two years ago, and the issues never seem to end. Now, the vacuum shuts off 2-3 seconds after pressing the power button and won’t stay on. Since the warranty has expired, Dyson is demanding an extremely high repair fee, which is frustrating for a product at this price. I expe...
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