I have a Dyson V10 cordless vacuum cleaner, which I purchased in 2021. After using it for a year, I moved to a new place and stored the vacuum in its box for 2 years. When I tried to use it again, I was told that the battery had depleted on its own. I inquired about purchasing a new battery and was informed that it was out of stock, but I would receive an email when it became available. It's been a month now, and I only received one email at 4 AM. By the time I checked my email at 8:30 AM, the battery was already out of stock again. How is this possible? They don't have a reliable system for supplying spare parts. I urgently need a solution, but they have none to offer.
In mid-2021, I purchased a Dyson V11 cordless vacuum cleaner from your official website and have been using it regularly for about 10 minutes a day since then. However, this week, the battery suddenly died completely, and the vacuum no longer works. I’m quite surprised and disappointed to have exper...
I reached out to Dyson customer support after my Dyson V11 vacuum stopped responding completely. Through live chat, I was informed that the battery had reached the end of its life and needed to be replaced. So far, no issue—this is expected over time. The real problem began when I tried to purchase...
My Dyson V8 vacuum cleaner has had a battery issue since the 2-year mark, and now—after 4 years of owning it—I still can’t use it due to the same unresolved problem. I contacted Dyson support, and they told me the battery was out of stock and asked me to keep checking for updates. I’ve been monitori...
The battery of our Dyson V11 Absolute cordless vacuum suddenly died. After speaking with Dyson customer service, I was told that the battery needed to be replaced. However, when I tried to purchase a new one, they said it was out of stock and, since it’s an imported part, they couldn’t provide any t...
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