I have a Dyson Cyclone V10 upright vacuum cleaner. After the two-year warranty expired, its plastic trigger broke. For this reason, it does not work. I called the service of DYSON(+90 850 532 1144), it asked me to pay about €100 for its repair/replacement of its plastic trigger. Yes, it is a nice vacuum cleaner, but for a failure that occurs after two years, the repair cost is approximately 25% of a new vacuum cleaner, even in the case of simple failure. We pay quite high prices for Dyson brand products compared to other products. When a high repair cost is added to its first cost, should the Dyson brand be purchased? It should be questioned...
I purchased my Dyson V15 vacuum cleaner for around $350, believing it to be a high-quality and long-lasting product. However, the plastic trigger handle piece broke on its own — without any impact, drop, or misuse. The product’s warranty period is two years, and this issue occurred in the third year...
After about 1.5 years of owning my Dyson V11 Absolute cordless vacuum cleaner, purchased in 2020, the trigger mechanism broke down and was replaced under warranty. Today, 2 years after this repair, my vacuum cleaner experienced the same malfunction. When I contacted customer service, I explained the...
Our Dyson V12 upright vacuum cleaner has had a motor failure for three years. Despite following Dyson's regular cleaning procedures, the vacuum would automatically shut off after 2-3 seconds of operation, and we had to repeat this process 8-10 times to get it to work. When we contacted Dyson custome...
I purchased a Dyson V10 vacuum cleaner from Ankara Panora Mall in March 2023. Unfortunately, within just two months of use, I encountered a recurring issue with the trigger mechanism. I promptly sent the product in for service, and it was replaced with a new unit. However, my frustration grew when t...
We purchased a Dyson V10 Cyclone Absolute Cordless Vacuum Cleaner (Serial No: T8P-EU-SAR4699A) with the invoice numbered TEA2023000129252 and dated 10-04-2023. First, there was a problem with the trigger mechanism of the vacuum cleaner, then cracks appeared in the dust collection chamber. There are ...
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