My Dyson V8 upright vacuum cleaner shut down spontaneously about two weeks ago and wouldn't turn back on. The appliance's warranty has expired. To resolve the issue, I first tried a different outlet and checked the filter, but to no avail. Dyson customer service was contacted, and a video conference link was sent to me, and a video call was held. At the end of the call, they explained that the problem had not been referred to technical service for diagnosis. However, they only requested a ₺3800 diagnostic fee. Even though the warranty has expired, such a high fee is being issued for the repair itself, and you are claiming a free repair. I request further clarification on my issue.
My Dyson V15 vacuum has been shutting off on its own for about a year now due to power interruptions. At first, it only happened once or twice, so I didn’t think much of it, but now it’s occurred seven times, and I can no longer use the device. I contacted Dyson customer service, and they told me to...
In April 2023, I purchased a Dyson V8 Absolute vacuum cleaner for ₺8,500 using my credit card. The device worked fine during the warranty period, but just after the warranty expired at the end of April 2025, the motor began to fail about six days ago. The vacuum is fully charged, and the lights tur...
Our Dyson V12 upright vacuum cleaner has had a motor failure for three years. Despite following Dyson's regular cleaning procedures, the vacuum would automatically shut off after 2-3 seconds of operation, and we had to repeat this process 8-10 times to get it to work. When we contacted Dyson custome...
Hello; I submitted my V8 model product from Dyson within the warranty coverage due to its current malfunction. They only received the upper mechanism,...
I purchased my Dyson V7 vacuum cleaner from dyson.com.tr about three years ago. Throughout the time I used the device, I was extremely careful with it—I never dropped it or exposed it to impact. Despite this, the vacuum began shutting off by itself while I was using it, even though I was holding the...
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