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Requesting Duolingo to Restore My Lost Progress and Apologize for Data Loss

Cemal
Cemal
Duolingo
October 12, 2025 1:05 PM67

On October 1, 2025, I noticed that all of my progress in every language on my Duolingo account had been completely deleted. My account’s email address is y**********@gmail.com**. This is the first time I’ve ever encountered such an issue, and it has caused me serious frustration and inconvenience.

I contacted Duolingo customer service regarding the problem, and I was told that I would receive a follow-up response. However, despite the time that has passed, I have not received any reply or update.

I request that my learning progress be restored and that Duolingo issue an apology for the inconvenience and loss I’ve experienced.

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