I purchased a Tinder subscription in June 2025 using my email address o***************@gmail.com. Unfortunately, for the past week, I have been completely unable to access my account. The app remains unresponsive: I cannot log out, use any active features, or match with other users.
On June 28, I contacted Tinder support via email, clearly explaining the problem and requesting urgent assistance. Despite this, I have yet to receive any response. I double-checked my internet connection, updated the app, and even tried reinstalling it, but the issue persists. This situation has severely impacted my user experience, especially since I paid for a subscription I cannot use.
I explicitly request that my account be unlocked and fully accessible, or that my subscription fee be refunded if the problem cannot be solved promptly. I also expect an explanation of the cause of this issue and measures to prevent it from recurring.
I subscribed to Tinder in June 2025, paid for the membership, and completed the selfie verification process as required. Despite this, my account was unfairly suspended shortly afterward. When I attempt to log in, I receive a message stating, “Your selfie verification has been received,” but my acco...
I’m facing constant errors with my Tinder account—it neither opens nor deletes, making the app completely unusable. Despite multiple attempts to resolve the issue, no one from Tinder has responded to my emails or provided any assistance. It’s incredibly frustrating to be stuck with an app that does...
I paid for a Tinder subscription and now I can’t even access my account. For the past hour, I’ve been completely locked out with no explanation. When I click on the Tinder app, it takes me to the login screen, but after selecting "Log In," it just says “Verifying Device” and then loops me right back...
I am experiencing a serious issue with my Tinder Gold subscription. For about two weeks, I have been unable to either delete my account or use it properly. I cannot receive likes, send likes, or perform any actions — my account is completely frozen. I tried deleting and reinstalling the app, but th...
I purchased a 1-week Tinder Premium membership, and my subscription shows as active in the app. However, for about a week now I have not received any likes, matches, or messages. The app does not display any error messages—there is simply no interaction at all. My account is registered with the ema...
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