Ducray Anti–Hair Loss Serum Increased My Hair Shedding After First Use

I purchased Ducray’s anti–hair loss serum from the Kozvit store on Trendyol and have been using it for only two days. From the very first use, I noticed that my hair loss increased significantly and that residue built up on my scalp. There was no issue with the product’s packaging or ingredients, and the expiration date was valid.

Because of this negative experience, I am requesting a refund or an alternative solution. I kindly ask that you assist me as soon as possible.