I purchased Ducray’s anti–hair loss serum from the Kozvit store on Trendyol and have been using it for only two days. From the very first use, I noticed that my hair loss increased significantly and that residue built up on my scalp. There was no issue with the product’s packaging or ingredients, and the expiration date was valid.
Because of this negative experience, I am requesting a refund or an alternative solution. I kindly ask that you assist me as soon as possible.
I purchased the Kerastase Densifique Cure Densite serum from Trendyol for $165 USD. I had been using the older packaging of the product for about a month without any issues, but I experienced a serious problem with the new bottle I received today. Each time I tried to apply the product to my hair, i...
I purchased Ducray’s hair loss spray to help with shedding, but instead, it made my hair fall out even worse. I had used this product before and was happy with the results, but this time, it seems like the formula has changed, and the results have been disastrous. Ducray removed key peptides, repla...
I purchased the Kerastase Specifique Bain Prevention anti-hair loss shampoo from Sachane, expecting it to reduce my hair fall as promised. Instead, I experienced the exact opposite—my hair loss actually increased after using this product. I paid ₺1000 for a 250ml bottle, and sadly, it did nothing bu...
I purchased Kerastase Genesis Hair Serum to help with hair loss, but instead of improving the situation, it actually made my hair fall out even more. Every time I use it, I notice excessive shedding, which is the exact opposite of what this product is supposed to do. Additionally, I find it complet...
I purchased a Kerastase hair serum from an official seller, but when it arrived, the bottle was broken. I immediately requested a replacement, yet despite multiple follow-ups, the issue still hasn’t been resolved. Kerastase, do you not have quality control? How can you ship a damaged product to a p...
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