If you were charged unexpectedly, request a refund from DramaTV as soon as possible.
For purchases made directly on its website, DramaTV says refunds may be available within 14 days of the first purchase.
If you have watched fewer than 3 full episodes; contact [email protected] with your account email, transaction ID, charge date, amount, and reason for the refund.
If you subscribed through Apple or Google Play, the refund must be requested through the relevant app store rather than DramaTV.
For unauthorized or accidental charges, explain clearly that you did not knowingly authorize the purchase and keep your receipt and any cancellation evidence.
Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.
