Claude AI Pro Subscription Features Inaccessible After Successful Card Payment
On August 24, 2026, I completed a payment of 999 TRY to upgrade my user account to the Claude Pro subscription tier on the Claude artificial intelligence platform following in-app prompts. Although the total fee of 999 TRY was successfully billed and deducted from my payment card, my account status remains designated as "Free," completely blocking access to all Pro features, priority processing, and expanded usage capabilities.
Furthermore, the platform offers no reachable customer service channels, live support agents, or transparent contact routing to address billing synchronization failures. Retaining funds for digital subscription services without provisioning access to the purchased product constitutes non-delivery of paid digital goods and a failure to honor commercial transaction terms.
I demand that Anthropic immediately audit this billing transaction, map the verified 999 TRY payment to my account, and activate my Claude Pro subscription. If account provisioning cannot be executed promptly, I demand a full and immediate refund of 999 TRY back to my original payment card.
