Claude Pro Subscription Canceled Mid-Cycle Despite Valid Paid Status Through August 15

On August 1, 2026, my Claude Pro subscription associated with user account Ne*********@gmail.com was abruptly terminated mid-cycle without valid justification, despite having an active, fully paid billing period running through August 15, 2026. Following my attempt to dispute this disruption through official support channels, Anthropic further escalated the action by suspending my developer API account, freezing a remaining cash balance of approximately $4–$5.

The only explanation provided by support was a generic, automated system response vaguely alleging a payment collection failure—a claim contradicted by the fact that the subscription had already been successfully billed and activated through mid-August. My platform activity consisted solely of routine web and software application development, adhering fully to all usage policies without any safety or terms of service violations.

Arbitrarily revoking access to paid digital services mid-cycle, confiscating unspent API funds in response to customer inquiries, and failing to provide specific contractual grounds for termination constitutes a breach of service terms and an unfair commercial practice.

I demand the immediate reinstatement of account Ne*********@gmail.com, the full restoration of my Claude Pro subscription and frozen API balance, and a written, detailed explanation from Anthropic management regarding the grounds for this improper account termination.