I Found Sharp Metal Wires in Domino’s Mozzarella Pizza While My Kids Were Eating
I’m writing this as both a complaint and a serious warning to Domino’s Pizza. I ordered four pizzas, and in the mozzarella-filled one, I found thin metal wire pieces embedded inside the pizza. I’ve attached photographs as proof.
This could have led to a life-threatening situation, especially since it was my children eating the pizza. If I hadn’t noticed it in time, one of them could have choked or sustained serious internal injuries. I cannot begin to imagine the consequences if something like this had lodged in someone’s throat. Who would be held responsible in that case?
This is not a minor oversight—it’s a critical food safety violation. I strongly urge Domino’s to take this matter seriously and improve their quality control immediately. No family should have to fear injury from something as basic as a pizza. Please treat this as a formal warning and act accordingly to prevent such dangerous incidents in the future.
Dear Erdem Ç., We have received your complaint, thank you for your feedback. In order to maintain the continuity of our service quality, we will contact you as soon as possible. Best regards, Domino's Pizza Customer Service
Hello, Our customer has been called, but could not be reached. Best regards, Domino's Customer Service
What is it with calling around 9:00 pm? Please call again during working hours.
Hello, On behalf of our Brand, we apologized to our customer for the negative experience they had and informed them that the necessary checks and actions would be taken to ensure it does not happen again. Kind regards, Domino's Customer Service
I love Domino's and I don't prefer any other pizza brand. That's why I want what I love to be flawless and not put me in danger. I withdrew my complaint because I believe that Ms. Merve listened to me attentively and will resolve the issue.
