I purchased the DJI Mini 4 Pro just four days ago, but right from the initial setup, I encountered a serious issue. During activation, the device kept showing a “server error (-2)” message, repeatedly asking me to try again. After checking online forums, I discovered that many users worldwide are facing the exact same problem. DJI’s support hasn’t provided any clear answers about the root of this error, but it seems to be a persistent server issue. Even authorized service centers confirmed it’s a server problem and advised me to return the device. However, I'm concerned that a replacement might come with the same error. DJI, as a leading brand, urgently needs to resolve this issue to restore user confidence.
I purchased a DJI Mini 5 Pro drone approximately one week ago, which I was using for commercial purposes. However, the device crashed on its own without any user error. The incident occurred in Adana. Despite the fact that the drone was only four days old and still under warranty, the service center...
Hello DJI, I’m a user of the DJI Mini 4 Pro, and I experienced a serious issue while filming in ActiveTrack mode. Mid-flight, the drone suddenly lost connection, and instead of executing a stable return-to-home, it veered uncontrollably to the right, flew toward a wooded area, and eventually crashed...
For the past two days, my DJI Neo drone has been experiencing serious connection problems. Despite having the Return-to-Home (RTH) function properly set up, the drone gives a “Cannot Return to Location” error mid-flight and starts drifting away as if it’s lost its GPS signal. It’s happened multiple ...
While flying my DJI Mini 4K drone, it suddenly lost all connection with the remote controller without warning. Shockingly, the Return-to-Home (RTH) function, which is supposed to activate in these situations, didn’t work either. The drone was only about 30 meters away—how can a product from a global...
I purchased a DJI Mini 4 Pro drone from Media Markt on September 7, 2024. On September 13, during a flight in normal mode, the drone suddenly displayed an "downward vision sensor error" on the controller. Despite no collisions, falls, or impacts, none of the 360-degree sensors are functioning anymor...
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