I’ve been using the Dexcom G6 for a long time, and in the beginning, it worked perfectly. I had no issues—no skin problems, no irritation—and I could even extend the sensor wear time without trouble. But ever since the Dexcom G7 launched, the newer G6 sensors I’ve received have caused severe allergic reactions on my skin.
I now have lasting marks in four different areas of my body where I applied the G6. Even without extending the wear time, by day 5 or 7, I experienced serious skin irritation, fluid-filled inflammation, and oozing from the sensor site. This never used to happen before. It makes me question whether the materials have changed or if this is some kind of push to get users to switch to the G7.
I’ve attached photos taken at different times to show the extent of the issue. These reactions are painful, disruptive, and unacceptable from a medical product I trusted for so long. Dexcom, you need to urgently investigate this issue and offer safe, skin-friendly sensors again. I shouldn’t have to sacrifice my skin to manage my glucose.
I’ve been using the Dexcom G6 for a while, and at first, everything worked smoothly. But the last three sensors have been a nightmare. The accuracy has completely dropped, and I’m constantly getting error messages—even during the first 10 days of use. Over the summer, two sensors fell off while my ...
I trusted Dexcom with my health and chose their products for my family, but the ongoing delays in the sensor replacement process have left us extremely frustrated. It has been 45 days since I sent back my most recent Dexcom G6 sensor for replacement, and there has been no progress or update. Every r...
Using the Dexcom G7 sensor has become nearly impossible due to persistent malfunctions. Since its release, every sensor I’ve tried has either failed on the first or second day of use. Despite being covered under insurance, the inconvenience and constant errors are frustrating. Most recently, a sens...
I keep experiencing recurring issues with the Dexcom G6 sensor and transmitter replacement process, especially when the transmitter’s life ends. Despite following all recommended steps, including disconnecting Bluetooth, it takes several hours for the new transmitter to connect. During this delay, ...
We have been using the Dexcom G7 sensor for two months, but we are constantly facing serious issues. Our second sensor failed to take any readings and kept showing errors. We contacted customer service, and they requested screenshots and device information, promising a replacement sensor—yet after s...
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