In November, we purchased a Deutz Fahr 5070 DF garden tractor. The service came for the 50-hour maintenance, changed the filters and engine oil, but said there was no need to change the transmission oil. However, when the zero-hour tractor's transmission oil was checked at just 50 hours, it was found to be 5 liters short. Yes, the factory had put in less oil, and we had to pay for it ourselves to fill the deficit. We don't know if operating the tractor with insufficient oil caused any damage. There was no report or document provided regarding this situation, not even for the periodic maintenance performed. On top of that, the customer service representative's tone, approach, and communication skills (or lack thereof) were laughable and frustrating. The maintenance cost was exorbitant, and after negotiating, we managed to get the service to agree to 12,000₺. How is it possible for two filters and an engine oil change to cost 12,000₺ in 2024? No wonder people don’t buy this brand without hesitation; for the same maintenance, it costs only 5,000₺ elsewhere. Now, diesel has been leaking from the tractor's fuel tank for days, and despite calling the service repeatedly, they casually say, "I'll come when I have business in that area." We deeply regret choosing a brand so far from being professional.
In June 2024, I purchased a New Holland T5-110 model tractor from the Nevşehir dealership. About 15 days after the purchase, the tractor showed a traction error, stopped responding to throttle input, and broke down in the field. The dealership took the tractor to the service center, and after about ...
On October 31, 2024, I left the New Holland brand 2022 Model TD.5 110 tractor to the authorized service for fender replacement. A week later, they sent it to the city center, saying we could not do it. The service in the city center opened the file 10 days later and started the process, but they did...
I purchased my Skoda car from "Keleşler Oto" in Kocaeli, Turkey, in September 2019 and have consistently followed the recommended service intervals. At 15,000 km, I brought my car to Keleşler Oto for a regular maintenance service, during which they replaced the oil, oil filter, air filter, and AC po...
I bought a brand new New Holland TD5.90 tractor from the 2022 model year, and for some reason, it's leaking oil from the hose at the back. I've been t...
I had the routine maintenance of my 2018 Model 1.6 Diesel Peugeot 3008 done two weeks ago at the Ümitköy Göral Authorized Service. However, just a few days later, I received a warning that the AdBlue level was low, and I filled the tank within 30 km. After that, on Saturday, I received an AdBlue sys...
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