DeepL Translate has charged me the annual subscription fee twice without sending any warning or notification. After the first charge—again, with no alert—I canceled my membership and had trouble using the service, so I reactivated it temporarily. Now, they’ve charged me a full year again, completely without my knowledge or consent.
I no longer want to use this app, yet I’m being forced to pay for a full year of a service I don’t use. To make things worse, there is no way to contact customer support directly—no number, no live chat, nothing. I feel stuck and scammed.
I’m demanding an immediate cancelation of my subscription and a full refund of the annual charge. DeepL, stop charging users behind their backs!
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
I signed up for DeepL Translate’s 1-month free trial, but without my approval or notification, they charged my credit card for a full year’s subscription—even though I never used the paid service! This is completely unacceptable. I demand an immediate cancellation and full refund for this unauthori...
I signed up for DeepL Translate’s free trial, but without my approval, they charged me for a full-year subscription! I never authorized this payment, yet the full annual fee was taken from my card. To make matters worse, I’ve been unable to contact support. There is no visible customer service numb...
I signed up to try DeepL Translator Pro with the advertised 1-month free trial, thinking I could evaluate the service before committing. To activate the trial, I entered my credit card details. Unfortunately, I forgot to cancel it before the trial ended, and DeepL immediately charged me for a full y...
I subscribed to the 1-month free trial of DeepL Translate, but without any prior notification or consent, the platform charged my credit card for an entire year’s subscription. I didn’t even use the service during this time. This is completely unacceptable. I am requesting an immediate cancellation...
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