I just bought swim goggles from Decathlon, but they leak water on the surface and even at a shallow depth of half a meter, which is disappointing. I tried to get help from their customer service, but the answer I got was disappointing. They told me to only use the goggles on the surface of the water and when swimming in shallow water. Seriously? I'm not diving 5 or 10 meters deep; I'm only diving 1 meter deep or not at all. It's not right! When I asked for a different pair, they told me to use the goggles on land or on the surface of the water. This can't happen! I want Decathlon to either give me my money back or send me a pair of swim goggles that work.
I purchased swim goggles from the Decathlon Vialand branch, and incredibly, the coating peeled off within just two months. This happened on only my third use. When I returned to the store to exchange them, I was informed they couldn't process the exchange because they hadn't created a record of my p...
I bought two Easybreath 500 masks, sizes S/M and M/L, from Eskişehir Decathlon on 31.08.2024. During the purchase, we informed the cashier that we were buying the masks without trying them on because of hygiene concerns, as they are used for protection against diseases like tuberculosis, colds, flu,...
I purchased a raincoat from Decathlon, and unfortunately, it proved to be utterly useless when faced with rain. A raincoat's primary purpose is to shield you from the rain, but if it fails to fulfill this basic function, it's truly disappointing. I am very disappointed with my purchase of this produ...
I placed an order with Decathlon on the morning of Monday, July 7th. Today is Saturday, July 12th, and there is still no sign of my order. I’m planning a weekend trip to the seaside, but the swim goggles, fins, and swim cap I ordered are nowhere to be found. I was informed that my order had supposed...
I bought a pair of Quechua outdoor boots at the Decathlon in Antalya Erasta AVM. The soles of the boots broke in half after only two days of use. This was a very bad thing to happen. When I went back to the store the next day, the clerk told me they couldn't take the item back because it had already...
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