On 26.04.2025, I ordered a "Caperlan Telescopic Lake Rod - Fishing - 600 cm" from the Decathlon website and began using it. I went fishing a total of 4–5 times. However, on 19.05.2025, the rod broke with a crack at the hooks while I was casting into the river. Upon examining the broken area, I noticed that the material was very brittle and clearly not consistent with fiberglass. It didn’t match the description on the website that claimed, “lakeside is very durable thanks to 100% fiberglass components.” We believed in Decathlon’s quality, trusted it to be good and durable, and made our purchase—but what we got in return was far from what was promised.
On October 31, 2025, I purchased an Albastar fishing rod set (Product Code: 8927357) from the Decathlon store at Konya Kent Plaza Mall. When I used the product for the first time on the same day, the rod broke in half while casting the line, even though I did not apply excessive force. There was no ...
When I was cleaning my fishing rod in calm water, it got slightly bent, and as a result, the tip broke off. They claimed the rod was flexible but broke easily with a slight bend. Even though it was mentioned that spare parts were available, I couldn't locate the spare tip of the rod on Decathlon's w...
I ordered an elliptical bike from Decathlon's website, but they sent me a faulty product. I requested a replacement, and after waiting for about a month and a half, they told me they would send a new one. However, what arrived was another defective product, just like the first one. It has been 15 da...
I had an unfortunate experience with Decathlon, where I spent 6-7 thousand liras on sports equipment within 2 weeks. The late delivery was tolerable, but the real issue arose when I found that some of the products, including fitness mats, pilates balls, and pilates rings, arrived with clear defects....
From the Decathlon store. Not to create a request for a replacement of one of the Products in my order TR2019818686 and not to send the product. However, after waiting for 20 days, I received an e-mail saying that the product was returned when I had to receive it, but when the process was prolonged,...
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