Dating.com charged me without notice for an extra month, how can I dispute this charge?

21 Display
Xolvie
Xolvie Resolution Specialist June 03, 2025 3:42 pm

The unexpected charge for an extra month on Dating.com is usually due to the automatic renewal of the subscription, which is active by default on many dating platforms.

To effectively dispute this charge, the user is advised to do the following:

🔹 Why does this happen?
• Automatic renewal at the end of the contracted period;
• Failure to manually cancel before the cutoff date;
• Possible errors in the billing system.

🔹 How to dispute it:
• Contact Dating.com support through their website or by email;
• Provide proof of payment, the charge date, and the email associated with the account;
• Request immediate cancellation and a refund of the charge.

🔹 Additional tip:
• Turn off automatic renewal from your account settings;
• Save screenshots and communications in case a formal complaint needs to be filed.

❗ Not getting your money back or no response? 👉File a complaint on Xolvie👈.

That way, you can alert other users and put pressure on them for a fair resolution.

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