I had an odd experience with Daikin customer service. Their representatives appear to either not know the names of Turkey's 81 provinces or are intentionally mispronouncing them to be offensive. Despite the fact that I live in Kirklareli, several customer service representatives from the same company have consistently pronounced it as 'kiriklar-eli,' which translates to 'broken people' in slang. Do they intend to offend city dwellers by calling them 'broken,' or is the company hiring people who haven't even finished elementary school? After all, province names are taught in primary school. It's frustrating and perplexing that a customer service team can't get such basic information correct.
When the heat pump in our Daikin boiler failed, we contacted their service department and were told that the expansion tank needed to be replaced. We expressed our concerns about the cold weather, as well as the presence of sick elderly family members and young children, and asked that the service t...
Hi there! I want to file a complaint against Gülsoy Teknik, the authorized service provider for Daikin in Döşemealtı/Antalya. For the last three months, despite multiple calls and repair requests for a faulty combi boiler (not heating water), they have come over several times but have been unable to...
Karcher Turkey's customer relations and service have been an absolute nightmare for me. I've tried calling them about 50 times a day, but no one answers. I've sent emails, but they haven't responded. They sold me a defective product that arrived in a broken state. Despite the fact that I brought it ...
The unresolved problems with Daikin-branded combi boilers sold in Turkey are increasing dramatically. Despite the products being under warranty, customers are being asked to pay excessively high service fees. Are you aware that, instead of the reliability and quality we are used to expecting from Ja...
My Daikin Condence D2CSC024 model combi boiler has been showing a pressure drop error for about 15 days, and I have been unable to use it during this time. I live in Istanbul/Kadıköy and my grievance continues. To resolve the issue, I created a service request both by phone and online, with my custo...
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