1

New Cupra Formentor Oil Issue

Ceyhun
Ceyhun
Cupra
September 1, 2025 1:00 PM38

I bought a new Cupra Formentor from the official Cupra seller in Turkey on June 5, 2025. After one month, I noticed that the oil level was approaching a risky level and had turned yellow, but since no warning appeared on the trip computer, I continued driving. Finally, on August 29 around 6 pm, when I started my car, I received a warning on the trip computer that the oil level was critical and needed to be topped up, even though my mileage had not yet reached 4,000 km. When I called Doğuş Oto Esenyurt Cupra Service in Istanbul, they told me this was normal and that they could add oil if I paid for it. My oil level is currently at 2 bars, whereas it was at 4 when I bought the car, meaning it has dropped by 2 bars in just 3 months, and yet they insist this is normal. If such a decrease is truly normal, then why don’t you fill more oil in the first place and instead demand extra payment from us later for the missing oil you didn’t put in? I completely reject this and demand that the missing oil be replaced under warranty, but Doğuş Oto refuses and insists on charging me.

Ceyhun
Ceyhun
September 2, 2025 4:11 PM

I contacted Doğuş Oto Esenyurt, which is close to my home, for an oil top-up and they said that they only do the filling for a fee.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Report Unresolved Mechanical and Interior Issues on My Cupra Formentor

Soner
Soner
Cupra
June 17, 2025 3:10 PM49

I purchased my Cupra Formentor expecting high quality, but despite repeatedly visiting Doğuş Oto Kartal service, my car ...

1

I Report Rear Shock Absorber Oil Leak on Cupra Leon and Warranty Denial

Nuh
June 25, 2025 2:45 PM47

I purchased my 2023 model Cupra Leon and recently noticed excessive oil leakage in the rear left shock absorber, prompti...

I Report Dashboard Deformation on My 2024 Cupra Formentor While Parked

Yasin
Yasin
Cupra
June 18, 2025 12:42 PM61

I purchased my 2024 Cupra Formentor in June. Since I’ve been abroad for about a week, my car has remained parked with a ...

I Report Dashboard Deformation on My 2024 Cupra Formentor While Parked
I Report Dashboard Deformation on My 2024 Cupra Formentor While Parked

Mazda Denies Torque Converter Repair Under +2 Year Warranty

Mehmet
Mehmet
Mazda
July 14, 2024 12:03 PM61

I own a 2015 Mazda 3 and paid for an extended +2 year engine and transmission warranty. At only 69,000 km, and 9,800 km ...