Cosmos Capital Caused Me to Lose My Money During Trading
I received investment advisory services from Cosmos Capital. On September 24, while I was trading based on insider information, they directed me to open a high-volume position and later claimed that the transaction was erroneous, placing the blame on me. When I requested the LOG records, they refused to share them, citing my previous requests as an excuse. Additionally, although the company claims to have an ASIC license, they did not respond to my request for documentation. The first incident occurred on September 24, when they said they would take over my position, requiring me to deposit additional collateral and complete three lots of trading. However, they did not provide a clear explanation of how the lots were calculated. After that, I deposited more collateral and signed an agreement, but on October 8, the same issue occurred again while trading, and they once more demanded additional collateral for a refund. Despite checking my transactions carefully three times, the same problem happened repeatedly, and I was left at a loss. In total, I suffered a financial loss of around $45,000. I made payments through both bank transfers and cryptocurrency. My account number is 12312***. When I tried to contact the company, I received no response. The contract was provided only under the condition of completing the required lots. I request that my issue be resolved, my financial loss refunded, and that the company provide the necessary documentation.
Progress
Bugün Şikayetvar müşteri hizmetlerine ulaşmaya çalıştım, ancak hiçbir şekilde iletişim sağlayamadım. Ayrıca Cosmos Capital ile ilgili şikayetimi platforma iletmeme rağmen, şikayetim yayımlanmadı ve bana herhangi bir bilgilendirme yapılmadı. Daha önce ilgili referans bilgilerini de paylaşmış olmama rağmen, tarafıma herhangi bir geri dönüş yapılmadı.
Şikayetimin yayınlanmasını ve müşteri hizmetlerinden konu hakkında açıklama ile dönüş yapılmasını talep ediyorum.



