I booked a ticket with Corendon Airlines from Cologne to Izmir 1.5 months in advance, opting for the cheaper 39€ Promo package, which allows only a 3 kg hand bag, without cabin baggage. I missed that detail initially, so I paid an extra 10€ for cabin baggage, making the total 49€. However, at boarding, the check-in staff refused to accept my small hand bag as hand luggage, claiming it counted as cabin baggage. I explained it only contained shoes and was smaller than my cabin bag, but she insisted it had to be charged.
To my surprise, she even lifted my cabin bag with her hand, stating it didn’t meet the 8 kg limit—since when does Corendon “hand-weigh” bags? I had no choice but to pay a steep 75€ cabin baggage fee. When I boarded, I understood why they were pushing these fees: the plane was nearly empty, with only 40-50 passengers onboard. It seems like they’re recouping the cost of cheaper tickets by forcing exorbitant baggage fees on passengers.
When I departed from Turkey with Corendon, they didn’t check my bags, allowing my small bag onboard without issue. But this time, the staff member enforced these charges so rigidly that I suspect it might be incentivized. I paid 1.5 times the ticket price for a small hand bag that didn’t even contain items of that value. I do not find this fair, and I demand a refund for this unjust fee.
I purchased Flex tickets for my parents to travel from Antalya to the Netherlands with Corendon Airlines. Flex tickets include an 8kg cabin bag allowance and 20kg checked luggage, but the airline denied the cabin bag allowance, claiming it wasn’t included. To make matters worse, they charged an addi...
While checking in for my Corendon Airlines flight from Saarbrücken to Antalya on April 1, 2024, I was told one of my bags was overweight and required a fee. Although I could address it later, the lack of upfront payment options raised concerns. After security, the staff demanded a €110 fee despite t...
I purchased a flight ticket from O Biletten for Corendon Airlines, but I mistakenly selected carry-on baggage only instead of a ticket with checked baggage. When I contacted them to change my ticket to one that included checked baggage, I was told that my 9,497₺ ticket was non-refundable and non-cha...
I purchased an international flight ticket from Corendon Airlines, and when I arrived at the counter to check in, I was shocked to be told I had to pay an additional €10 per person just because I hadn’t completed online check-in. At no point was I informed—via email, SMS, or during the booking proc...
I purchased a Corendon Airlines ticket for a flight to Cologne scheduled on 08.06.2025. When I went to the airport counter to check in, I was charged an extra €10 simply because I hadn’t completed online check-in in advance. I was told that online check-in must be done beforehand—but when I offered ...
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