On November 10, 2024, at 16:24, I purchased the Columbia WK0440 Delta Ridge II Long Down Jacket. Despite the tags remaining intact, I noticed feathers coming out of the jacket. On November 17, 2024, at 11:00, I went to the store to return it within seven days of purchase. However, I was told that I could only exchange it or send it for inspection, and even then, a refund wouldn’t be possible.
The staff claimed it was the 8th day, but I clearly returned within the 7-day policy window. Additionally, during the purchase, I was told by a representative that the return window was 2 months. This inconsistency in policy communication is unacceptable. I demand a full refund for this defective product. Please address this issue promptly.
I bought a jacket from a Columbia store on November 13, 2024, and after its very first use, it started shedding feathers everywhere. To make matters worse, the color is fading, and the seams are already coming apart. This is completely unacceptable for a jacket, especially one from a brand like Colu...
I bought a Columbia jacket on 28/02/2025, thinking I was investing in a high-quality product backed by a one-year warranty. But after wearing it for just three days, the back of the jacket started pilling, and I noticed tiny feathers coming loose. When I looked more closely, I saw a small hole formi...
I purchased a jacket from Columbia, but it has been shedding feathers constantly, and the stitching has started to come undone. I contacted the store to request an exchange, but they refused, claiming it wasn’t their fault and dismissing the issue entirely. For a brand like Columbia, I expected bet...
I recently purchased a Columbia jacket, and I noticed a small scratch on the fabric. At first, it didn’t seem like a big issue, but now feathers are starting to come out from that spot. This is extremely frustrating for a brand like Columbia, as I expected better quality from their products. Since ...
I purchased a Columbia jacket on November 19, 2023, and soon noticed pilling on the sleeves, which feels uncomfortable every time I wear it. Hoping for a resolution, I sent it back, requesting a refund or exchange. However, after 21 days, I received a rejection notice. For a product I paid a conside...
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