I registered with the Cloudex Crypto cryptocurrency exchange using ID number 114 714 **6****. After registration, I sent payments totaling approximately 22,000 USD on various dates via IBAN to accounts in Türkiye, using the company name and bank information provided to me. These payments were directed to accounts of various companies established in different cities and under different names in Türkiye. After the money was transferred to these accounts, I saw that the amounts I sent were converted to dollars and displayed in my balance on the screens opened for me through the exchange’s mobile application (listed as CC-Pro on iOS) and website. Within the scope of a three-month account management agreement, Cloudex Crypto assigned me a consultant named Berk ******, who could be reached at 0538 493 **1*** ****. Despite this agreement and the trust relationship established in this way, my account was emptied through a series of transactions carried out by the people managing my account, and I suffered a serious loss of funds. Although there was an active account management agreement in place, they caused my account to lose money with the trades they executed and later tried to justify this by citing market conditions. From the beginning, I clearly and firmly told them not to make risky trades, but they still took high-risk positions against my explicit instructions and ultimately wiped out the entire account. I have the account management agreement, the details of the payments I made via IBAN, and the contact information of the consultant and the companies whose accounts I sent money to as written evidence. I have not yet filed an official complaint with the authorities, but I am preparing all documents and correspondence related to this process. I request that this situation be investigated in detail, that the risky and unauthorized transactions carried out despite my clear warnings be identified, that the payment routes and company accounts in Türkiye be examined, and that my financial loss of approximately 22,000 USD be compensated as soon as possible.
On February 12, 2025, I was repeatedly contacted by phone and persuaded to join a cryptocurrency platform called Cloudex Crypto by depositing ₺4,500, lured by promises of high returns. I was assigned a representative named B*** E***, who sent trading instructions via WhatsApp, which I manually enter...
I registered as an investor on a crypto exchange platform called Cloudex with login number 13038246 and began trading on November 15. I mostly opened positions based on the coin and token recommendations they sent me. During this time, my account was stopped out twice. Each time, they told me to dep...
S*** from Cloudex Crypto Exchange called me. He convinced me that we could make big profits with a small amount. I deposited Turkish lira and solana to the account he specified. The consultant named B*** was making the transactions in the form of 40X forward. The transactions were reaching the targe...
Cloudex company has been in contact with me for a long time. Finance expert K*** first gained my trust by making small transactions with ₺4500 and helping me earn $5 or $10. Then he suggested depositing $2000, and with great confidence, I deposited ₺50000, which earned within 24 hours. He later reco...
In January 2026, during crypto transactions I made through Cloudex, I suffered a total loss of $8,300 after being directed by an “investment specialist” and a “risk center representative.” I was repeatedly told that I needed to deposit new money in order to withdraw the balance shown in my account, ...
