I brought my 2023 Citroen Jumpy to the Mepa service center twice because the start-stop system isn’t working, yet the issue remains unresolved. Each time, they simply put the battery on charge and assure me that it will function after 48 hours, but it still doesn’t work. Their explanations and promises have proven to be unreliable.
The level of service and attention I’ve received is shockingly poor. It feels as though they are doing everything possible to dismiss the problem without offering a real solution. The lack of accountability and genuine support is deeply frustrating.
I am requesting Citroen to step in and resolve this matter promptly. As a customer, I expect better care and professionalism from a reputed brand like Citroen.
For the past three times, warnings for an engine malfunction and AdBlue have flashed on the display of my Citroen Jumpy. My vehicle had to be towed to the service center the first time, but when the same problem occurred again, they told me to drive it there myself. They did nothing more than restar...
I purchased a brand new 2021 Citroen Jumpy Spacetourer. In 2022, I was disappointed when the dealer delivered a vehicle that didn't match my specifications. Instead of receiving the exact version I had ordered, it was missing the options I had requested. They were adamant that this was the original ...
I purchased a brand-new 2024 Citroën Jumper, but from the very first day, I’ve experienced a vibration issue during start-up and when the vehicle warms up. I suspect the problem is caused by the clutch. Initially, I thought it might be due to my unfamiliarity with the vehicle, but the issue persists...
I purchased a Citroen Jumpy for my commercial activities. Unfortunately, my vehicle has been waiting at the authorized service center under warranty for two months, severely impacting my entire business operations. Due to this extended service time, I've been unable to make my loan payments, and the...
Hello, I'm sharing my frustrating experience with my Citroen vehicle that underwent repairs costing ₺70,000 eight months ago. Unfortunately, the same problem has recurred, and the authorized service, Çetaş, initially acknowledged the identical issue. However, when I mentioned the repair should be un...
Comments