For the past month, Citibank has been holding funds sent to me via EFT in GBP without converting them to ₺ or transferring the money to my account. Despite numerous attempts to contact their customer service, I have received no explanation or resolution.
When I call, I am told they do not handle individual transactions, which is completely unacceptable and makes no sense. This lack of support and transparency is incredibly frustrating.
I urgently request Citibank to release my money and resolve this issue immediately. This kind of negligence is unacceptable from a global bank, and I expect prompt action to ensure my funds are transferred to my account without further delay.
I experienced a serious issue with the Barclays Bank, which left me in a difficult situation. Last Thursday, an amount of approximately ₺1 trillion was transferred to my account by A** Ö*****. However, when I tried to withdraw this money from Akbank and Yapı Kredi branches in Yıldıztabya, Gaziosmanp...
Citibank served as the intermediary for an international SWIFT transfer from Australia to my Turkish AUD account, intended to be directly deposited in AUD. However, Citibank converted the amount—8000 AUD—into TL and deposited it into my TL retirement account without my consent. The intermediary bank...
I am unable to transfer my funds from my Barclays Bank account to my Türkiye İş Bankası account in Turkey. The transfer is being blocked unless I pay an additional $1,500 as an insurance fee, which was never mentioned or agreed to beforehand. This unexpected demand is highly suspicious and deeply f...
I recently withdrew $5050 from my Citibank account outside of business hours, and my account was subsequently frozen. I was informed that to resolve this issue, I would need to deposit an additional $5050 into my account, which I find completely unreasonable. It has now been two days, and I still c...
I made an international money transfer from Santander Bank in Germany to a VakıfBank account in Turkey, and the funds still haven’t arrived. The transfer was initiated on Thursday, May 9, and as of today, the money has not yet reached Antalya, Turkey. This delay is causing serious issues for me. I’...
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