Cigna Refused to Cover My Child's Neurology Visit Due to an Excuse About Dates
Cigna Insurance makes up excuses to avoid paying hospital fees. Absolutely do not get insurance with them, they mislead people. Let me briefly explain what happened to me. In April, I went to a pediatrician, and they said, "It's not urgent, but whenever you want, have a neurologist take a look just for peace of mind." So, this month I took my child to the doctor. The doctor asked, "Why are you here? What's the complaint?" I explained, "Back in April, the pediatrician suggested that for peace of mind, we should see a neurologist, so we came." The doctor noted April in the records, but the insurance started in August, so they said they wouldn't cover the cost. Look at this excuse. Absolutely do not get insurance. If insurance isn’t going to be useful now, then when will it be?
Dear Customer, Your complaint has been received and is currently under review. We will be in contact with you regarding the matter as soon as possible. Thank you for your understanding. Best regards, QNB Sağlık Hayat Sigorta ve Emeklilik A.Ş.
Regarding the complaint with registration number 30230684, Necessary information has been provided by contacting our customer. Dear Customer, You can send any questions, suggestions, requests, and complaints regarding our company's products and services. Sincerely, QNB Sağlık Hayat Sigorta ve Emeklilik A.Ş.
