AXA's Fabricated Fees and Lack of Transparency
A company that rejects analysis fees requested by a department I have never even visited in my life, using a fabricated excuse called a "pre-policy diagnosis," and ends up victimizing people. I had high expectations when I signed up, believing their coverage would offer peace of mind, but instead I faced unnecessary stress and wasted time. Their approach shows a clear lack of transparency and customer care. Rather than wasting your time thinking you're covered by health insurance, I strongly suggest turning to other companies.
We would like to inform you that a response has been provided to our policyholder regarding the complaint reflected through your website by Mr./Ms. Ö. Kind regards, AXA SİGORTA A.Ş. Customer Complaint Management
You are really comical... I had no such complaint before my policy, and therefore I had never been to the hospital. If you want, you can check my records on e-Nabız. Now, because of you, even if I get health insurance, I won't be able to benefit from any services since it will be considered as pre-policy.
