I recently reached out to the service provider offering Cigna Assistance to avail myself of their check-up service. However, my experience has been nothing short of a nightmare. It's been a grueling five days, and I'm still awaiting a response from them. The anticipation has been taxing, leaving me frustrated and questioning the efficiency of their customer service. To compound the situation, I decided to take matters into my own hands and applied to cancel my policy. Their response to this was yet another promise—this time assuring me that I would receive a call within the next three days. It's disheartening to see that the company is more responsive when a customer threatens to cancel rather than when they seek assistance or information.
I asked for the cancellation of my insurance, which I purchased while taking out a loan from QNB Finansbank. When I called Cigna Insurance, the customer service representative casually stated that this would be done through QNB Finansbank branches and that it was none of their business. I informed t...
I'm having problems with Allianz Insurance not providing the gift services that were promised in my policy. Despite numerous calls to their customer service, they have yet to provide a solution. My insurance agent has also contacted them several times, but we have yet to get an answer. I'm getting c...
I got a loan from QNB Finansbank's mobile branch and had to get credit insurance from Cigna. But now I wanna cancel this insurance policy somehow, your call centers are seriously not cutting it. They don't seem to know what they're doing and can't help customers with this issue. So, they told me to ...
I have been attempting to schedule a check-up appointment with Allianz Insurance for the past two days. Despite waiting on hold for several minutes, I have been unable to reach any representative of the company. While my attempts to contact them have been logged in their system, there has been no fo...
I have Allianz Supplementary Health Insurance, which gives me a free check-up service. I asked for an appointment to use this benefit in March, but even though three months have passed, I haven't heard back. When I called in April and June, I was told that they were having problems with their system...
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