In November 2023, I purchased a brand-new Chery Tiggo 7 from Adana Tekbaş Plaza. Shortly after, I noticed black stains beneath the clear coat on the bodywork.
Since I live closer to Düzce Kervan Plaza, I took my vehicle there for an inspection. The service team confirmed that the right rear door, right front door, C-pillar, roof, and hood were all affected by this paint defect. They proposed repainting the entire right side and the hood, but since my car is brand-new with only 10,000 km, I refused.
I requested a vehicle replacement twice, but Chery rejected it. I even offered to trade it in for a discount, but that request was also denied. Despite three service visits, even the bodywork specialist admitted it was a factory paint defect, yet Chery insists that repainting is the only solution.
I should not have to accept a repainted vehicle when I bought it brand-new. Chery, resolve this issue fairly—replace my car or offer proper compensation! I demand a swift resolution to this problem.
I purchased a brand-new Chery Tiggo 7 from the Mengerler dealership in Ankara. Shortly after, I decided to sell it due to an urgent need. During the buyer’s inspection, it was revealed that the car’s hood had undergone a paintless dent repair. This was shocking, as the vehicle was brand new with onl...
I’m a 2024 Chery Tiggo 8 owner, and I’ve been dealing with a rear camera malfunction that still hasn’t been fixed after more than a month. I brought my vehicle to the Karahallılar Chery service center in Balıkesir on March 27, 2025. After inspecting the car, they confirmed that the rear camera was d...
I purchased a brand-new Chery Tiggo 7 Pro in March 2024, and within less than a year, the chrome parts started rusting. When I requested a replacement under warranty, I was told it wouldn’t be covered. Instead of taking responsibility, the authorized service blames the weather conditions in my regi...
Hello, I bought a 2024 model Tiggo 7 Pro Max. I received my vehicle on March 15. Three days later, the check engine light came on. I took a picture of it and sent it to the branch. They told me to bring it to the service center for inspection. However, while I was on my way there, the light turned o...
I purchased my Chery Tiggo 7 Pro as a brand-new vehicle on April 5, 2024. At around 5,000 km, I brought it in for general servicing in September 2024 to the Denizli Özpam Chery service center. At that time, I clearly reported a noise coming from the front right shock absorber. However, the service t...
Comments