I purchased a 2024 Chery Omoda 5 in March, and for the past eight months, I have been stuck dealing with endless repairs at service centers. My car has had over 10 parts replaced (the exact number can be found in service records).
The issues have been so severe that my car's entire interior wiring and components had to be removed and reinstalled—including the roof lining, rear seats, door panels, and pillar trims. Service records show dozens of work orders, yet my car is still not fully repaired.
To make matters worse, I’ve had to travel multiple times from Yalova to service centers in Bursa and Kocaeli, causing me major inconvenience. Despite repeated attempts to contact Chery customer service, I only receive generic, dismissive responses. Even Chery’s headquarters at 0216 602 11 00 won’t answer calls, no matter how many times I try.
I purchased a 2024 Chery Omoda 5 Luxury package in February. Not long after, the key fob stopped working properly. The vehicle no longer recognizes th...
I own a 2023 Chery Omoda 5 Excellent, and about three months ago, cracks started appearing on the rear tail light without any external damage or impact. Over time, the cracks have only gotten worse. My car is not even two years old and still has three years left on its five-year warranty. From what ...
I purchased my Chery OMODA 5 in June 2024, with chassis number LVVDB21B6RD888059 and license plate 65ACH6**. Despite having only 7,000 km on the odometer, the vehicle has been experiencing significant operational issues. Although the first fault was officially identified in August 2024, my vehicle h...
I purchased a Chery Omoda 5 in September 2023, expecting reliability. However, in February 2025, my car suddenly displayed an ERP/ERC error and slowed down in the middle of the road. I barely managed to pull over safely. This issue kept happening, and after multiple incidents, my car was finally to...
The engine of my brand-new 2024 Chery Omada 5, purchased from Kıyı Otomotiv Sultanbeyli Chery dealership, was found to be defective. The authorized Chery service center informed me that the engine had to be disassembled to repair the damage. It is unacceptable that a one-month-old vehicle requires s...
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