With hopes that Cerebral would be a useful and reasonably priced way to control my symptoms, I registered there. But on my first visit, the doctor informed me they couldn't address my particular symptoms. The doctor was friendly and sympathetic; she even advised me to seek a refund as it was obvious the service would not satisfy my requirements. When I contacted Cerebral about a refund, however, they flatly denied it, claiming I wasn't entitled as I had already attended a session This makes no sense—how else would I know what they can or cannot cure without first chatting to someone? It comes out as a total lack of openness and compassion. I wouldn't suggest Cerebral to anyone; their customer service and general support have been really poor.
Cerebral had a really annoying experience for me, hence I would not suggest it to anyone. They charged me monthly fees without authorization even after I canceled my subscription, and it has almost been difficult to get the costs back-off. The appointments themselves were not better; I felt as thoug...
Thinking it would be an easy, low-cost approach to investigate Cerebral's platform, I registered for their $99 IQ test offer. But I was surprised to find an extra $29 charge show up on my account without warning. Customer care denied my request for a refund, stating it was a component of a subscript...
For some time, I have been using BetterHelp for treatment; but, my most recent experience truly let me down. Technical problems on their end caused me to miss a planned session; I contacted their support team in hopes they would fix things. Rather, I received a lot of copy-paste responses utterly la...
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