Yoho Device Banned for One Year Without Explanation

I have been unable to access the Yoho voice chat app for approximately one year because my device has been banned. Whenever I try to access the app, I receive a message indicating that my device is restricted, which prevents me from using my account or the app.

I do not have any clear information about why the ban was issued, and I have never contacted Yoho about this issue before. I only used the app for entertainment and to pass the time, and I currently feel that I have been unfairly affected by this restriction.

I am requesting that Yoho review my device ban again, remove the restriction if possible, and take the necessary steps to allow me to use the app again.