Aysude is very satisfied with the result
Resolved
Caudalie Skincare Triggered Sudden Acne and Comedones
Aysude
November 04, 2025 3:57 pm
26"The refund has been processed, thank you."
Arzu is completely dissatisfied with the result
Caudalie Failed to Respond After Shipping an Incomplete Product
Arzu
December 05, 2025 1:46 pm
18
I purchased the Vinopure discovery set from Caudalie’s official website about one month ago. When I recently started using the products, I noticed that the moisturizing cream included in the set was almost completely empty, with only a small amount remaining along the edges. Receiving a trial product in this condition was extremely disappointing.
I also shared this issue as a comment on the product page, but no response was provided. I believe that a product purchased online and paid for should be properly filled and complete.
For this reason, I am requesting that the underfilled moisturizing cream be replaced with a full product, or that an equivalent solution be offered.
Order number: 142000206065.
caudalie-failed-to-respond-after-shipping-an-incomplete-product-2.jpg
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