Casinbo Denied My Withdrawal and Deleted Winnings from Free Spins

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Gökdağ
September 07, 2024 9:54 am
3

Casinbo credited my account with 20 free spins (FS). While the amount was small, no conditions were mentioned when the spins were added. I used them in the live casino and won. However, when I attempted to withdraw my winnings, Casinbo refused the withdrawal and erased the balance from my account.

If there were terms attached to the free spins, they were not communicated clearly, making this situation incredibly frustrating. What’s the point of offering free spins if winnings are not honored? I demand that Casinbo reinstates my balance and allows the withdrawal. This lack of transparency is unacceptable and needs to be addressed immediately.

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