Canva Pro Deducted Unauthorized Charge, I Demand Refund
May 10, 2023 1:39 am
255
Canva Pro has deducted an annual fee of 849.99 TL from my card without any prior notification that the one-month free membership had ended. I strongly request a thorough review of the invoice number 03780-39040243 and a prompt refund. This unethical action is highly detrimental to the brand's reputation. If immediate action is not taken to rectify this situation, I will not hesitate to file a complaint with the Consumer Court to seek justice. They should have informed before this deduction, we use a lot of apps everyday, sometimes start trial versions but never experienced something like this!
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
I became a free member of Canva Pro app a month ago. After becoming a free member, I had the right to use it for one month. I purchased it with a virtual card, but the actual card was charged instead. Without receiving any information, message, or warning, my account was deducted with a monthly fee ...
October 10, 2024 4:33 pm
10 I signed up for a free trial with Canva, then canceled the subscription and deleted the app. Despite this, my membership was not canceled, and I was charged ₺850 without my knowledge. I am requesting an immediate cancellation of the subscription and a full refund of the amount taken from my account...
October 19, 2025 2:18 pm
- I signed up for Canva’s one-month free trial, which was clearly advertised on their official website as completely free with a ₺0.00 charge. However, on October 19, 2025, a ₺25 payment was withdrawn from my Ziraat Bank credit card without my authorization. I did not select any paid plan or addition...
January 06, 2025 6:38 pm
- I purchased a Canva Pro annual subscription for ₺850, expecting a full year of premium features. But less than two months in, my Pro membership was suddenly canceled without warning. Despite multiple attempts to contact Canva’s support, I’ve received no response or solution. This is unacceptable for...
I am absolutely furious with the Canva app! A Premium trial was somehow initiated on my account. This action was not done by me, but upon receiving a notification, I immediately canceled the subscription. However, ₺100 has still been charged to my registered card account! This is completely unaccep...
Comments