Canva Pro Deducted Unauthorized Charge, I Demand Refund

Tuğçe
Canva
May 10, 2023 1:39 AM280

Canva Pro has deducted an annual fee of 849.99 TL from my card without any prior notification that the one-month free membership had ended. I strongly request a thorough review of the invoice number 03780-39040243 and a prompt refund. This unethical action is highly detrimental to the brand's reputation. If immediate action is not taken to rectify this situation, I will not hesitate to file a complaint with the Consumer Court to seek justice. They should have informed before this deduction, we use a lot of apps everyday, sometimes start trial versions but never experienced something like this!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Canva charged my card without warning after the trial — how can I get my money back?

45 Complaint

I noticed an unauthorized Canva payment on my statement — how can I dispute this charge?

40 Complaint

Similar Complaints

Canva Pro Subscription Debited Without Notice!

Zeynep
Canva
May 24, 2023 2:24 PM308

I became a free member of Canva Pro app a month ago. After becoming a free member, I had the right to use it for one mon...

Canva Charged Me for Unauthorized Premium Trial

Melek
Canva
June 21, 2025 9:06 AM40

I am absolutely furious with the Canva app! A Premium trial was somehow initiated on my account. This action was not don...