I purchased a pair of Camper shoes months ago and have faced significant issues despite wearing them only 2-3 times. Unfortunately, I lost the receipt and invoice, so I visited the store to seek assistance. The staff acknowledged, with a laugh, that the shoes were indeed their product, but they refused to help, saying, "We can’t take them back." When I suggested they check their records, they dismissed the idea and claimed they couldn’t assist further. The staff’s unprofessional and dismissive attitude was frustrating and left me feeling helpless. I expect Camper to provide a proper resolution for their defective product. It’s disappointing to see such poor customer service from a brand I trusted.
I bought a pair of Camper shoes expecting high quality from such a well-known and respected brand. However, after just two months of normal wear, the color of the shoes started to noticeably fade and discolor—far beyond what could be considered normal wear and tear. I’ve attached photos that clearly...
One month ago, I bought some sneakers from Camper; I'm still waiting for them to arrive. I trusted that timetable since the delivery time stated when I ordered was 15 days. I have sadly gotten no reply or fix while contacting out by email, writing, and calling several times. Finding any information ...
As a Camper client, I returned two pairs of shoes purchased through their website. For one pair, they canceled the incorrect item and refunded a reduced amount. For the other pair, it's been about 40 days and I still haven't received my return. I sent an email but received no answer. The customer se...
I am repeating my complaint because Camper did not return to my previous complaint. The shoes gave me difficulties from the moment I started using them. Of course, so did your customer service staff. I was not in a position to take the shoes to the store. Since it was not in season when I bought it,...
I purchased a pair of Camper brand sandals from the Gordion store in Ankara, and wore them just once—indoors, at home. Shockingly, that single use was enough to cause painful sores on my feet. The design or material clearly doesn’t support comfort or proper foot alignment. I immediately returned to ...
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