Calzedonia Swim Suit Came Without Hygiene Band, They Refuse Returns

I bought 2 bikini tops and bottoms from the Calzedonia brand online, 1 bikini top and bottom of the products I bought did not fit, by the way, there is no hygiene tape under the bikini (it is not possible to understand what kind of hygiene they have), since they are very hygienic, they do not accept the return of the bikini bottom, so shop accordingly! I asked for the return of the bikini top that I did not try properly, which was obviously not going to be even when I got it in my hand, they sent me back the product I sent, I contacted customer service, I tried hard to find out the reason, they did not accept the return because you tore the label, they send back the product that I will not use, like a joke, why would I want to tear off the label of a product I have not tried and why would I want to send it, although I am sure that I did not tear off the label, how can they make up such a thing and show a reason for it is a great injustice. I will make all kinds of complaints...