On August 23 around 23:50, I deposited 1,000 USDT into my Bybit account, then immediately enabled Google 2FA and changed my password. About 30 minutes later, I received an email that a transfer had been made—contrary to my understanding that withdrawals should be locked right after a password change—and I cannot understand how a transfer occurred without a 2FA code. When I logged back in, my balance had dropped to 500 USDT; I later saw that funds were converted from USDT to ETH and transferred, and now only 460 USDT remains. I contacted support at once and provided the requested screenshots of the transactions, but the response stated my images were from Pixpay (a Brazil exchange), not Bybit. My account was then frozen with an ETA of 5–7 business days, yet 12 days have passed and I still cannot withdraw; repeated messages receive no clear reply. I no longer ask for the stolen portion—I only want to withdraw the remaining 460 USDT—but even that request has been ignored. This was my first time using Bybit, and this security failure and handling have caused serious distress. I request urgent remediation of the security issue, immediate unfreeze and withdrawal of the 460 USDT, and a clear explanation. Contact: n***********@gmail.com**.
I opened a Bybit TR account thinking it would be a safe and convenient platform for crypto trading. I even went through KYC Level 3 and started by depositing a small amount of ₺ to try out some low-volume trades, around $50–$100, which all worked fine. However, once I transferred approximately $650 ...
On March 30, 2025, I deposited ₺1000 into my Bybit account, expecting the same smooth withdrawal experience I had the day before when I successfully deposited and withdrew ₺3900 without any issue. However, this time the money has been stuck in “processing” status ever since. I’ve checked my bank ac...
After depositing funds into Bybit for the first time, my account was immediately restricted, and I was left with a balance of 254 USDT that I couldn’t use. My User ID is 5191*56 and my email address is e*****************@gmail.com**. After the restriction, Bybit requested documents from me. I submit...
I am experiencing a serious and ongoing problem with the Bybit app that has left me financially stuck for over a month. Whenever I transfer 5,000 USDT from my Bybit Global account to my Bybit TR account, the funds appear within 24 hours as expected—but then, without any explanation, the money disapp...
On January 17, 2025, I transferred ₺90,000 to my Bybit account. Despite completing a 48-hour review and submitting all required documentation—including ID photos, tax declarations, bank account details, and a handwritten selfie—my funds were not deposited. The transaction was flagged as a "suspiciou...
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